Privacy policy
DodoDog operates this store and website, including all related information, content, features, tools, products, and services, to provide you, as a customer, with a personalized shopping experience (the “Services”). DodoDog is a Shopify-powered store, which enables us to provide you with the Services.
This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or any other transaction, or communicate with us by any other means. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail.
Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed.
1. PERSONAL INFORMATION WE COLLECT When we use the term “personal information,” we mean information that identifies you. We may collect the following categories:
Contact information: Name, address, shipping address, email address.
Financial information: Transaction details and payment confirmation (we do not store your full credit card numbers; these are processed securely by our payment processors).
Transaction information: Items purchased, returned, or added to the cart.
Device information: IP address, browser type, connection data (cookies).
2. HOW WE USE YOUR INFORMATION We use your data primarily to:
Fulfill your order: Process payment, ship the product, handle returns.
Improve our services: Analyze preferences to offer you suitable products.
Communicate with you: Send you order confirmations, respond to customer support inquiries, or send you offers (if you have agreed).
Security: Detect and prevent fraud.
3. SHARING INFORMATION (THIRD PARTIES) We never sell your personal data. However, we share it with partners essential to the operation of the store:
Shopify: Our e-commerce platform that hosts our data.
Payment providers: (e.g., Stripe, PayPal) to secure transactions.
Carriers: (e.g., La Poste, Colissimo) to deliver your parcel.
4. COOKIES AND TRACKING TECHNOLOGIES We use cookies to improve your browsing experience, remember your cart, and analyze website traffic. You can manage your cookie preferences via the consent banner displayed during your first visit to the website.
5. YOUR RIGHTS (GDPR) If you reside in the European Economic Area (EEA), you have the following rights regarding your data:
Right of access: Request a copy of the data we hold about you.
Right to erasure: Request the deletion of your personal data.
Right to rectification: Correct inaccurate information.
To exercise these rights, please contact us using the details below.
6. CHILDREN'S DATA Our services are not intended for children. We do not knowingly collect information about minors. If you are a parent and believe your child has provided us with information, contact us to request its deletion.
7. CHANGES We may update this Privacy Policy to reflect changes in our practices or for legal reasons. The latest version will always be available on this page.
8. CONTACT For any questions about our privacy practices or to exercise your rights, please contact us:
By Email: contact@dododog.fr
By Phone: +33 6 25 51 04 96
By Mail: DodoDog - 66 Avenue des Champs-Élysées, 75008 Paris, France